Terms of service

Terms & Conditions – Boston Friends & Family

Boston Group A/S
Lucernemarken 9
3520 Farum, Denmark
CVR: 1004944908
Phone: +45 4810 4810
Email: salg@boston.dk

1. General Information

This website is a private Friends & Family portal operated by Boston Group A/S.
Access is restricted to Boston employees, partners, and selected friends of the company.

The access code is personal and confidential.
It may not be shared or distributed. Any misuse — including resale or sharing of access — may result in immediate account deactivation and cancellation of orders.

By placing an order through this portal, you accept the following Terms & Conditions. These terms apply exclusively to purchases made on this site.

2. Prices and Payment

All prices are displayed in local currencies and include VAT unless otherwise stated.
Payment is made upfront at checkout using one of the following payment methods:

  • Visa / MasterCard
  • MobilePay
  • Apple Pay
  • Google Pay

Payment is processed securely via Shopify Payments (Stripe), and the amount is only charged once your order has been shipped.

Each customer may order a maximum of three (5) units per product.
All purchases must be for personal use only and not for resale.

3. Shipping and Delivery

We currently ship to Denmark.

Denmark: GLS Pickup Point & Business address delivery

Estimated delivery time: 2–5 business days.
Shipping costs are displayed at checkout and added to your total order amount.

Please note that delivery times may vary during busy periods or promotional campaigns.

4. Right of Withdrawal

You have the right to withdraw from your purchase within 14 days from the date of receiving your order.

To exercise your right of withdrawal, please notify us by email at salg@boston.dk before the 14-day period expires.
Items must be returned unused, in their original packaging, and in resellable condition.

Return shipping costs are the responsibility of the customer unless otherwise agreed.
Once the returned items are received and inspected, a refund will be issued to the same payment method used at checkout.

Please note that personalized, used, or customized items cannot be returned.

5. Warranty and Claims

All purchases are covered by the Danish Sale of Goods Act, which provides a 24-month warranty period.

If you discover a defect or fault, please contact us within a reasonable time after noticing the issue (claims made within 2 months are always considered timely).

Replacements, repairs, or refunds will be made depending on the specific situation.

All warranty claims should be directed to:
Boston Group A/S
Lucernemarken 9
3520 Farum, Denmark
Email: salg@boston.dk

6. Access Limitation and Misuse

Boston Group reserves the right to:

  • restrict or revoke access at any time in cases of misuse
  • cancel orders suspected of being for resale
    modify product selection, prices, or terms without prior notice
  • The Friends & Family program is intended solely for internal and private use.

7. Privacy & Data Protection

We process your personal data in compliance with the EU General Data Protection Regulation (GDPR).

Your personal information is used only for order handling and customer service and is not shared with third parties except where necessary for payment and delivery.
Payment details are encrypted and handled securely through Shopify Payments.

You can read more in our Privacy Policy (insert link if available).

8. Governing Law and Jurisdiction

All purchases and disputes related to this site are governed by Danish law.
Any disputes shall be settled by the courts of Denmark.

9. Contact Information

For questions regarding your order or these Terms & Conditions, please contact:
salg@boston.dk
 +45 4810 4810